About us
Reliable, Professional, South Africa-Based Support
Company Overview
At SolvdIT Solutions, we deliver comprehensive Virtual Assistant (VA) and Business Process Outsourcing (BPO) services designed to help organizations operate more efficiently, scale faster, and achieve measurable business outcomes. Our Virtual Assistant services complement this by offering on-demand, high-quality administrative and executive support. Each of our VA professionals brings a minimum of two years’ experience in customer support, administrative operations, or industry- specific roles. We understand the importance of data security and confidentiality—our teams are trained in managing Personally Identifiable Information (PII) and Personal Health Information (PHI) in compliance with international standards.
Our BPO division provides end-to-end operational support across multiple business functions—including customer service, back-office administration, debt collection, finance and bookkeeping, data processing, and document management. Whether supporting a public-sector institution or a private enterprise, we design custom outsourcing solutions that improve productivity, ensure compliance, and reduce operational costs. From customer engagement and revenue operations to calendar management, data entry, client communication, and process optimization, SolvdIT’s teams integrate seamlessly into your existing operations. We deliver a blend of human expertise, structured workflows, and technology-driven processes that ensure every task is completed efficiently, securely, and on schedule. With SolvdIT Solutions, you gain more than a service provider—you gain a strategic partner dedicated to quality, confidentiality, and performance excellence across both BPO and VA functions.
Mission
To empower businesses by delivering reliable, efficient, and secure virtual assistant solutions that enhance productivity, streamline operations, and enable our clients to focus on what truly drives growth.
Vision
To be the most trusted global partner for intelligent virtual support—setting the standard for excellence, data security, and innovation in remote workforce solutions.
Core Vales
Excellence: We strive for the highest quality in every interaction and deliver measurable value to our clients.
Integrity: We uphold confidentiality, transparency, and ethical standards in everything we do.
Innovation: We continuously adopt smarter tools, technologies, and methods to deliver superior outcomes.
Reliability: We deliver consistent, dependable support our clients can trust every day.
About the CEO
Edward Muiruri, CPA (USA)
Edward Muiruri is a seasoned executive with over 30 years of international leadership experience spanning the USA, South Africa, and Kenya. A Certified Public Accountant (CPA, USA), Edward brings global expertise in Project Management, Business Process Outsourcing (BPO), Corporate Strategy, Risk Management, and Financial Efficiency. As CEO of SolvdIT Solutions, he spearheads the company’s expansion into these services, guiding clients to unlock operational efficiency and scalability.
Edward is a recognized thought leader with an extensive track record of building and leading high-performing teams, developing effective strategies, and delivering measurable results across industries. His distinguished career includes over a decade with Ernst & Young in both the United States and South Africa, where he managed complex audits and risk advisory engagements for Fortune 100 companies and public institutions.
During his career, Ed has
- Delivered back-office solutions including data capture, scanning, reconciliations, and document processing.
- Collected over USD $16 million in delinquent debt for public and private sector clients.
- Scaled operations to over 500+ employees across multiple regions.
Edward is known for his:
- Strategic foresight in BPO, business development, and shared services.
- Excellence in financial analysis, procurement, risk mitigation, and process re-engineering.
- Proven ability to lead change, manage large teams, and inspire cross-functional collaboration.
At SolvdIT, Edward is committed to helping global clients streamline their operations, reduce costs, and improve performance through tailored professional services. His leadership ensures that clients benefit from world-class practices grounded in integrity, innovation, and value delivery.
